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01 — Operations Diagnostic

Operations Diagnostic

Map where your operation has gaps — before configuring anything.

R4,500

Fixed-scope · Delivered within 48 hours

If you proceed to a full engagement, this fee offsets against the project cost.

What it is

A structured audit of your current workflows, tools, and data connections. You receive a written report — delivered within 48 hours — that maps where information isn't flowing, quantifies what that's costing, and tells you exactly what to configure first. This is where every engagement starts.

How it connects

The diagnostic report is the input to every other engagement. If we find a clear integration opportunity, we scope the Workflow Integration engagement directly from the report findings. If the diagnostic surfaces a site infrastructure problem first, we scope that. Either way, you know the full cost before committing to anything further.

What's included
  • Sector-specific intake briefStructured questions tailored to your industry (medico-legal, HR & recruitment, or conference & events).

  • Verification callA 30–45 minute call to clarify the brief, ask the right questions, and confirm scope.

  • Written gap reportA clear document mapping where your workflows aren't connected, the cost of each gap, and the configuration priority order.

  • 90-day roadmapA sequenced action plan so you know exactly what to configure and in what order.

The right place to start is
a conversation about where your operation has gaps.